BC Services and Assistance for Humanitarian & Vulnerable Newcomers

Support for Refugee Claimants & Asylum Seekers

MOSAIC’s BC SAF HAVN Program supports the specific needs of refugee claimants and asylum seekers who intend to file a refugee claim. Clients of all backgrounds, ethnicities, sexual orientations, and genders are welcome.

We approach our work with hope, dignity and respect. Our team provides a welcoming community that offers a range of support services, providing direction and guidance for refugee claimants to establish themselves in Canada. Our team is trauma informed and LGBTQIA+ friendly.

Support is available in English, Français (French), العربية (Arabic), فارسى (Farsi), کوردی (Kurdish), Español (Spanish), 普通话 (Mandarin & Cantonese), Deutsch (German), and more.

To find out more and access our services, check the eligibility criteria below.


To join this program you must be a:

  • Refugee claimant
  • Refugee (mental wellbeing services)

  • Asylum seeker

  • CUAET Visa Holder (mental wellbeing services)

Program Description

Initial Settlement Support

  • How to navigate the refugee claim process
  • Guidance with healthcare, legal aid, and income assistance
  • High-quality English language groups
  • Connections to community resources and support services.
  • Housing and Accommodation Support
  • Emergency Support and Housing Referrals
  • Meaningful Social Connections
  • Art and Creative Expression workshops
  • Volunteering and Leadership opportunities

Customized Employment Services

Need a job? Our team helps with

  • Resume writing and interview preparation
  • Job search support
  • Work permit applications and renewals
  • Free certification trainings
  • Mentor and employer connections
  • Job Fairs

Mental Wellbeing Support

We provide free, confidential one-on-one and group mental wellbeing services in a variety of languages, throughout Metro Vancouver.

Eligibility is open to Refugees and CUAET holders as well.

For support with any of the following services, please email us at BCSIS@mosaicbc.org

Available at these locations


Partner Agencies


“We were lucky to get introduced to the brilliant team at MOSAIC in Surrey. They helped us a lot with applying for work permit, answering our questions, and assisting us with our refugee hearing process.”

“My experience with MOSAIC was very good and very friendly! The manager connected us to transitional housing even came to meet us at the hotel and took us to the train station so we could get to Abbotsford. Plus, she followed up with us and didn’t forget who I was when I saw her again!”

“I am very grateful to MOSAIC because they gave me so much support when I arrived in Canada. I really can’t speak too highly of them – and recognize all their hard work. The two people who looked after me were so kind and found me housing and a safe place. They are very, very good people.”


MOSAIC’s Refugee Settlement and Integration Program gratefully acknowledges the financial support of the Province of British Columbia through the Ministry of Municipal Affairs. We are also proud to deliver this program in collaboration with:

Options Community Services (Surrey), Archway Community Services (Abbotsford), Inasmuch Community Services (Abbotsford), Kinbrace (Vancouver) and VAST (Vancouver).

Upcoming Events

Related Resources

Finding Home Video

Program Brochure

Related Services