Newcomers and Community Building Program

Get Newcomer Support in Canada

Do you have questions about life and settlement in Canada? The Newcomers and Community Building Program has the support you need.

We help you with your settlement needs, including:

  • Getting a SIN (Social Insurance Number)
  • Support for applications/registrations (e.g. MSP, government benefits etc.)
  • Finding schools, jobs, and family doctors
  • Learning English
  • Accessing community resources
  • Getting digital literacy support
  • Providing referrals to community services

Services are available in: Arabic, Amharic, Cantonese, Dari, English, Farsi, French, Pashto, Korean, Kirundi, Kinyarwanda, Mandarin, Russian, Spanish, Swahili, Tagalog, Tigrinya, and Ukrainian.

To find out more and apply, check the eligibility criteria and contact info below.


To join this program you must be:

  • A Permanent Resident

  • A Protected Person

  • Live-in caregivers with COPR (Confirmation Over PR)

Program Description

This program provides newcomer one-on-one and group support to aid in your transition to Canadian life. We create a welcoming environment for all to get the help and resources you need to settle in Canada.

Areas of Support

Community Connection Activities

Practice your English communication skills and make new friends at our weekly events.  You will talk about various topics, including settlement, community, Indigenous awareness, workplace culture, and parenting.

Eating healthy should be fun and accessible. Our Cooking and Connect shares about nutritious and international cuisine on a budget.

These events don’t have all year around. Please contact our team for more information.

Youth Groups, Workshops & Activities (age 17-29)

We provide newcomer youth with a place to connect with others. Join scheduled meetings for social, education, and employment workshops and events. 

Please contact us for more information.

Educational Workshops

Learn about Canadian systems and resources with other newcomers. They may include:

  • Housing Information
  • Education fundamentals (school registration, ESL classes, graduation requirements)
  • Health (family doctors, mental health, counseling, and more)
  • Government benefits
  • Financial management including free income tax clinic
  • And more

Available at these locations


5575 Boundary Road Vancouver

BC V5R 2P9

Tel: 604-254-9626

Burnaby Centre for Immigrants

315 – 7155 Kingsway Burnaby

BC V5E 2V1

Tel: 604-438-8214

North Burnaby

2055 Rosser Avenue Burnaby

BC V5C 5Y1

Tel: 604-292-3908


200A-7134 King George Blvd Surrey

BC V3W 5A3

Tel: 778-591-9334


What qualifies someone as a Protected person?

According to Canada’s Immigration and Refugee Protection Act, a person who has been determined by Canada to be either (a) a Convention Refugee or (b) a person in need of protection (i.e. a person who may not meet the Convention definition but is in a refugee-like situation defined in Canadian law as deserving of protection, for example: They are in danger of being tortured or persecuted.

What is a Confirmation Of PR (COPR)?

When an immigrant is approved for permanent residence in Canada, they receive a Confirmation of Permanent Residence document. An immigration officer at a port of entry or a CIC office sign and dates this document when permanent residence is finally granted. This document is presented by permanent residents to provincial and territorial organizations in order to access services. There is an immigration category printed on this document.

Does NCBP provide financial assistance?

Newcomer and Community Building programs do not offer financial assistance (i.e., gift cards or monetary support). Instead, we help with government benefit applications and provide community resources. Our NCBP services are all free.


I was feeling sad and anxious at home after losing my job due Covid 19. I was expecting to take classes just to improve my English skills but the Conversation Circle was way bigger than I thought. In this group, I have learned about culture, empathy, friendship, and how to live a better life in Canada making connections with those brave women. MOSAIC services make me feel like I belong here. In addition, the MOSAIC services help me to get ready to find a new job. I’m so glad I got the job I was looking for and I’m sure it wouldn’t be possible without MOSAIC services support. I have no words to express my gratitude to MOSAIC people


This program is funded by Immigration, Refugees, and Citizenship Canada.

Upcoming Events

Related Resources

Program Brochure

Program Video

Related Services