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Settlement Agency Webinar: Enhancing Case Management Services for Immigrants and Refugees

March 28 @ 2:00 pm - 3:30 pm

settlement agency

Join us for an enlightening webinar tailored exclusively for Settlement Agencies! The SDI Case Management Research Working Group extends a warm invitation to all settlement agency players to participate in an invaluable online session aimed at enhancing the efficacy of case management services within the immigrant and refugee settlement landscape.

Event Details:

This webinar serves as an indispensable platform for knowledge-sharing and discourse on the Service Delivery Improvement of Case Management, emphasizing the implementation of best practices within the context of a Standardized BC Settlement Collaborative Case Management Service Model. Led by esteemed speakers, Dr. Miu Chung Yan and Dr. Barbara Lee, from the renowned School of Social Work at the University of British Columbia, this event promises to offer profound insights and actionable strategies for optimizing service delivery to immigrant and refugee populations.

This gathering provides an exceptional opportunity for settlement agencies to delve into the intricacies of effective case management practices tailored specifically to address the unique challenges faced by newcomers. Through a comprehensive exploration of the standardized BC Settlement Collaborative Case Management Service Model, participants will gain invaluable insights into enhancing service quality, optimizing resource allocation, and fostering sustainable solutions to support immigrants and refugees in overcoming multiple barriers to settlement.

Please note that this event is exclusively designed for professionals and stakeholders within settlement agencies.

Don’t miss out on this unparalleled opportunity to enrich your understanding of best practices in case management and contribute to the ongoing enhancement of settlement services for immigrant and refugee populations. Secure your spot today and join us in fostering positive change within the settlement agency sector!

For any inquiries or further information, please contact us at Marian Orhierhor at morhierhor@mosaicbc.org.

If you are interested in knowing which programs MOSAIC provides under Settlement Services, feel free to visit the services page.


March 28
2:00 pm - 3:30 pm
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604 254 9626
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